Last updated: October 2025
Welcome to Smart Appliance Care. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website https://smartappliancecare.co.za or interact with our services.
Who We Are
Smart Appliance Care is a South African-based company that provides professional appliance repair and installation services.
Our website address is: https://smartappliancecare.co.za.
Comments
When visitors leave comments on our site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help detect spam.
An anonymized string (also known as a hash) created from your email address may be sent to the Gravatar service to check if you are using it. You can read the Gravatar service’s privacy policy here: https://automattic.com/privacy/.
Once your comment is approved, your profile picture will be publicly visible alongside your comment.
Media
If you upload images to our website, please avoid uploading images that contain embedded location data (EXIF GPS). Visitors to the website can download and extract any location data from these images.
Cookies
Our website uses cookies to improve your browsing experience.
- If you leave a comment, you may choose to save your name, email address, and website in cookies. This is for your convenience, so you don’t need to re-enter your details the next time you comment. These cookies last for one year.
- When you visit our login page, we set a temporary cookie to check if your browser accepts cookies. It contains no personal data and is deleted when you close your browser.
- When you log in, we create several cookies to save your login information and screen display preferences. Login cookies last for two days, and screen options cookies last for one year. Selecting “Remember Me” keeps your login active for two weeks.
- If you log out, your login cookies will be removed.
- When you edit or publish an article, an additional cookie will be saved to your browser. This cookie contains no personal data and simply indicates the post ID of the article. It expires after one day.
Embedded Content from Other Websites
Articles or pages on our site may include embedded content (such as videos, images, or articles).
Embedded content from other websites behaves as if the visitor has visited that website directly.
These websites may collect data about you, use cookies, embed third-party tracking, and monitor your interaction with the embedded content — including tracking your interaction if you have an account and are logged in to that website.
Who We Share Your Data With
If you request a password reset, your IP address will be included in the reset email for security purposes.
We do not sell, rent, or share your personal data with any third parties for marketing purposes.
How Long We Retain Your Data
If you leave a comment, both the comment and its metadata are stored indefinitely. This helps us automatically recognize and approve future comments instead of holding them for moderation.
For registered users (if any), we store the personal information provided in their user profile. All users can view, edit, or delete their personal information at any time (except their username). Website administrators can also access and edit that information.
What Rights You Have Over Your Data
If you have an account on our website or have left comments, you can request an exported file of the personal data we hold about you, including any data you have provided.
You may also request that we erase any personal data we hold about you.
This does not include data we are required to keep for administrative, legal, or security reasons.
Where Your Data Is Sent
Visitor comments may be checked through an automated spam detection service to protect our website from malicious activity.
Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:
Email: info@smartappliancecare.co.za
Website: https://smartappliancecare.co.za
